Frequently Asked Questions
Everything you need to know about your Relaxo shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Relaxo, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to be 100% sustainable by 2025.
Can I track my package after it ships?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.