Returns & Exchanges
At Relaxo, we want you to feel as comfortable in our clothes as you do in your own skin, which is why we offer a 30-day window for easy returns and exchanges. All items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box and include the packing slip provided in your confirmation email.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old labels.
- 4.Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.